I called the company about loosing the tackiness of the mat and all they could tell me was wipe with a non alcohol baby wipe or send the mat back to them so they could see why it was loosing tackiness. I put my first paper on and it was not that sticky, but after cutting it, I tried to remove the paper and the paper totally stuck to the mat and would not come off. I scrubbed it with a baby wipe and then I had no tacky left at all. Was really discouraged because this was my first time using mat. Not quality of cricket mat.